For more information about testing for CD/DVD drive hardware failures, refer to the HP support document Using HP Hardware Diagnostics Tools to Test for Hardware Failures. Reply Andy Fralix says: April 27, 2009 at 7:46 am My DVD and CD are on secondary IDE channel. Setup Defaults can also be found on the EXIT screen of the BIOS Setup Utility. This is insane. this content
Complementary Content IBM WebSphere Portal Home IBM Logo Sign Up Log In Welcome Getting Started Contact HP - Anonymous Contact HP Product Context View Support Home Test page Product Home Product Click Browse my computer for driver software f. Opal doesn't help any more and RCA indicates that there is a manufacturing problem for which they want me to return it. If any messages open stating that Windows is installing new hardware, wait for Windows to finish before checking to see if the CD/DVD drive is available.
It turned out that he had a bad IDE slot on the motherboard. If your drive does not appear in Windows Explorer or there is no response from the operating system when you insert a disc, then you should check for an entry in Hewlett Packard HP Driver Update Utility Updates PC Drivers Automatically Identifies & Fixes Unknown Devices Supports Windows 10, 8, 7, Vista, XP Download Now Installing and updating drivers is one of